Sarah Crow started in the dental industry in 2004. She has earned numerous awards throughout her education and career as a Dental Hygienist. To name a few, Sarah was voted the 2021 “Massachusetts Dental Society, Hygienist of the Year.” And was most recently voted the 2024 “Research Hygienist of The Year” by the Massachusetts Dental Hygienists’ Association. Sarah is a recent Past-President, of The Massachusetts Dental Hygienists’ Association. She is also a Senior Executive Consultant for Cellerant Consulting Group and a United States Trainer for The Swiss Dental Academy, in the field of Guided Biofilm Therapy with EMS Dental. She presents educational content both virtually and in-person, to dental professionals across the country. Sarah enjoys working chairside with patients in Salem, MA where she is given the opportunity to exhibit her passion for helping others to improve their oral and overall health.

Pam has an impressive and progressive career in dentistry, spanning over four decades. She began her journey in the field as a dental assistant at the age of 16, a role she held for 16 years. In 2001, she became a Registered Dental Hygienist (RDH). Her commitment to advanced preventative care led her to become licensed as an independent dental hygienist (IPDH) in Maine in 2010. This allowed her to practice in both private settings and her own solo preventive practice. In 2021, Pam established the Searsmont Oral Wellness Center, where she champions her unique approach to optimal preventative care. Her practice has flourished by incorporating cutting-edge technologies like microscopy, laser therapies, salivary diagnostics, and the Guided Biofilm Therapy (GBT) compass. Patients appreciate her laid-back yet informative style, which educates them while delivering patient-focused care. Beyond her practice, Pam is a certified GBT trainer for EMS, a role that enables her to connect with other forward-thinking professionals across the United States. When she's not traveling for her training work, she enjoys her home, family, and friends in Mid-Coast Maine.

Leslie Ramsey, RDH, is a passionate and experienced dental hygienist with a strong commitment to advancing clinical excellence and patient care through education. As a GBT (Guided Biofilm Therapy) Education Specialist and lead of the United States Success Coaches, Leslie brings deep expertise in preventive dentistry, biofilm management, and minimally invasive hygiene protocols. With nearly 8,000 GBT treatments with her own patients in clinical practice, Leslie has consistently prioritized patient-centered care and the integration of evidence-based techniques. Her work as an educator and speaker focuses on empowering dental professionals with the tools and knowledge to implement GBT protocols effectively, enhance patient outcomes, and elevate the standard of care. Leslie is known for her engaging teaching style, practical insights, and dedication to fostering professional growth within the dental community. She is proud to be part of a global movement that’s transforming how we think about prevention, periodontal health, and the patient experience.

Leonora Costello is a licensed dental hygienist, educator, and Master of Healthcare Administration candidate dedicated to advancing oral health through innovation, equity, and strategic collaboration. With both an associate and bachelor’s degree in dental hygiene, she blends clinical expertise with a broader public health perspective to drive meaningful change in patient care and professional education. Leonora serves as a Swiss Dental Academy Trainer with EMS Dental, where she partners with clinicians and academic institutions nationwide to implement Guided Biofilm Therapy using the AirFlow Prophylaxis Master device. In addition to her training and consulting work, she provides clinical care at East Carolina University, working directly with underserved populations to reduce disparities and improve access to preventive services.  Currently pursuing her MHA, Leonora is focused on healthcare leadership, process innovation, and sustainable improvements in dental education. Whether she's leading hands-on workshops, mentoring future providers, or building institutional partnerships, she brings energy, empathy, and a commitment to collaborative growth.

Erika Spring is a pioneering force in Guided Biofilm Therapy (GBT) education, bringing over 35 years of dental industry experience and 27 years as a Registered Dental Hygienist.  Since 2019, she served as an SDA Trainer and Academic Integration Consultant, currently she is the US GBT Education Manager. Spring's most significant achievement came at Coastal Carolina Community College, where she revolutionized dental hygiene education by integrating GBT into the curriculum. Under her leadership, the program graduated the first GBT-certified students in 2021 and became the first academic institution to achieve GBT certification in the United States in 2022—a historic milestone establishing the gold standard for modern dental hygiene education. Her academic credentials include a Master's Degree in Educational Leadership from Northern Arizona University and a Bachelor's Degree in Dental Hygiene. She maintains faculty experience from Laramie County Community College and clinical expertise through work with GBT practices, East Carolina University, and expert periodontists. As a certified DISC Behavioral Consultant, she enhances team dynamics and educational outcomes. Spring continues advancing the GBT mission by leading the US training team, developing educational strategies, and mentoring dental professionals nationwide. Her mission centers on preparing tomorrow's dental professionals with today's innovations, fundamentally reshaping dental hygiene practice and elevating patient wellness standards across the profession.

Patricia Blagic's journey in the dental field is a testament to her dedication and passion for oral health. Starting her career as a dental assistant, she quickly advanced to an expanded duties dental assistant after nine years, before pursuing her degree in dental hygiene. Fueled by a strong commitment to combating periodontal disease and a desire to educate patients, Patricia has consistently pushed herself to excel. In 2016, her office embraced cutting-edge technology by acquiring the Prophylaxis Master, allowing her to enhance patient care and outcomes. By 2022, Patricia's expertise and enthusiasm led her to join EMS as an SDA trainer. There, she became a success coach for the Northeast region of the USA, inspiring others with her knowledge and experience. Recently, she completed the Koi's Hygiene Program, further solidifying her commitment to advancing dental hygiene practices. Patricia is not just a professional; she is a passionate advocate for the importance of dental hygiene, dedicated to making a positive impact in the lives of her patients and colleagues alike.